Press Release: Claims about CORTEX are misleading
The Ministry of Health wishes to clarify recent statements made by Hon. Ganesh Mahipaul, M.P., concerning CORTEX, which are based on unverified claims and misrepresent the purpose and function of the system.
CORTEX forms an integral part of the Ministry’s ongoing digital transformation and is designed to strengthen accountability and efficiency across the pharmaceutical supply chain from procurement and inventory management to distribution and, ultimately, the dispensing of medication to patients.
The system also operates within the Ministry’s broader digital health environment, which includes the ongoing implementation of electronic patient records and other digital tools intended to improve healthcare delivery.
Given the sensitive nature of the information managed within these systems, healthcare professionals and other authorised personnel must be properly identified and verified before being granted access. Doctors and other relevant Ministry staff were informed of the information required, the reasons for requesting it and the purposes for which it would be used.
The submission and verification of professional credentials are important safeguards that support accountability, appropriate access controls and the protection of sensitive patient information.
The Ministry therefore rejects the suggestion that CORTEX was designed to collect doctors’ banking information as part of its health-sector functions.
If any doctor believes that banking information was requested through CORTEX for an unexplained or unauthorised purpose, the Ministry encourages that individual to provide the specific request so that it can be immediately reviewed and verified. To date, no evidence has been presented to the Ministry substantiating the claim that CORTEX is collecting doctors’ banking information as part of its health-sector functions.
The Ministry welcomes legitimate questions and concerns regarding data protection, cybersecurity and the digitalisation of healthcare. Such discussions are important as Guyana continues to modernise its public health system. They should, however, be grounded in verified information.
The Ministry has consistently outlined the direction of its digital transformation. CORTEX is intended to strengthen accountability throughout the pharmaceutical supply chain from procurement to the patient. Properly verifying the healthcare professionals operating within that digital environment is an important part of safeguarding the system and the information it contains.
The Government of Guyana remains committed to protecting personal information, strengthening cybersecurity and ensuring that the digital transformation of the health sector is implemented responsibly and securely.
The Ministry will continue to address legitimate concerns and provide clarification where necessary. However, unverified allegations should not be presented to the public as established fact.
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